ChatCRM is a cloud based real time CRM application that is focusing on users who are primarily heavy users of messaging platforms such as WhatsApp, LINE and others. It supports sending of campaigns all the way to getting feedback from messaging platforms and captures the whole customer journey.
We believe that in order to serve the messaging users, who interacts more quickly and expects instant response, a new kind of CRM is needed. A real time CRM that can react to the ever demanding customer.
Currently we are supporting WhatsApp. In future, we have plans to support LINE, Facebook Messenger, and others.